Trusted Choice® Pledge of Service
Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.
As a Trusted Choice® agency in Georgia and Tennessee, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we will:
Work with you to identify the insurance and financial services that are right for you, your family or your business, and use our access to multiple companies to deliver those products.
Guide you through the claims process for a prompt and fair resolution of your claim.
Help solve problems related to your coverage or account.
Explain the coverage and options available to you through our agency, at your request.
Return your phone calls and emails promptly and respond to your requests in a timely manner.
Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, email and call center services.
Use our experience and multiple company relationships to customize your coverage as needed.
Commit our staff to continuing education so they may be more knowledgeable in serving you.
Treat you with respect and courtesy.
Conduct our business in an ethical manner.
We pledge this to you our clients, and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
Find an Independent Agent with Securerisk
Securerisk is a cooperative venture originally founded as Shared Agency Services, LLC in Georgia and later expanded into Alabama. Securerisk is owned by over 80 exclusive independent insurance agencies with many generations of experience. These agencies collaborate to bring the best insurance solutions to their clients. In 2012, Shared Agency Services rebranded to “Securerisk” to illustrate our commitment to securing the assets and risks of the communities our agents serve.
Our agencies combine to write in excess of $1 billion in insurance premiums in nearly every state for over 150,000 clients. With that market size, our local agencies are able to access the finest insurance companies in the industry while still providing personalized, hometown service. By sharing resources, knowledge and experience our agencies are prepared to deliver the best insurance coverage, services and price. With each of our agencies being independently owned, your best interests take priority, unlike agencies that are bank-owned or only represent one insurance company.
