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Why Choose an Independent Insurance Agent?

You have a lot of choices in how and from whom you buy your home, auto and other insurance policies. How can you know which is the best way—and the best person—to buy from? What makes one agent more able to meet your needs than another?

We can’t speak for every agent out there, but we certainly can speak about the benefits of choosing an independent insurance agent versus a captive agent or an online service. We believe that your insurance agent should serve as a trusted advisor who provides personal consultation and service to you and your family. And your agent should be well-suited to work with you today, tomorrow and even ten years from now. We will help you when you purchase a new home, add vehicles and drivers to your auto insurance policy, and can help you learn about and purchase life insurance and other important financial protections for your family. This is what an independent insurance agent can do that others cannot.

Other types of insurance agents certainly can help you obtain various insurance quotes. But when the time comes that you have in-depth questions, need help facilitating a claim, or you have any other serious concern about your insurance needs, will that captive agent or website be able to help?

As an independent insurance agent, we represent over 30 insurance companies; there is no one-size-fits-all here! We are involved in our community, and we will get to know you and your family in order to find you the insurance programs that offer the best combination of price, coverage and service to fit your needs. We work for you in the following ways:

  • We are licensed, professional agents with deep roots in the community.
  • We strive to develop a long-term relationship with you and your family.
  • We pride ourselves on providing excellent, personalized service to every one of our valued clients.
  • We have access to more options for all kinds of households and budgets.
  • We strive for customer satisfaction above all.
  • We will advocate for you and help you through any claims to ensure a quick and fair resolution.

Starr Mathews is proud to be an independent insurance agency with experienced, professional agents that work hard for you every day. We do not work for any single insurance company; we work for you. With personal consultation and superior service, we look forward to forging a long-term relationship with you.

Contact us today to get started on your personal insurance review, and learn how personal service, community involvement and unlimited product offerings can exceed your expectations, now and in the future.

Questions about a claim? Contact Janie Thomas, Claims Specialist, at 800-627-4441 or 706-629-4441.